Please contact our Customer Care Team so they can pull up your account in a safe environment and sign you up to receive email updates as soon as they become available. The engineering team is aware of this and is working diligently to resolve this in a timely manner. We have received similar reports from users that attempt to delete or merge their bank accounts. It's always my priority to take care of you so I'm here to get you pointed in the right direction for resolving this issue. Thanks for letting me know about the error you receive when you tried to delete your bank account. Please don't hesitate to leave a comment below if there's anything else you need help with. You'll want to consult with your accountant if you're unsure whether to disconnect or delete a bank account.Ĭheck out this article for more helpful details: Disconnect or delete an account. Confirm that you want to delete the account.In the Action drop-down, select Delete.Find the account you want to delete in the list.Click the Gear icon at the top, choose Chart of Accounts.In the Account window, check the Disconnect this account on save box.Click the Edit icon on the account you want to change.Although you can make a deleted account active again, you may need to make corrections to journal entries and balances.If the account has a non-zero balance, QBO will make an adjusting transaction.The account will be made inactive in QBO.You'll want to add the transactions before disconnecting an account. The transactions in your For Review tab will be deleted.It stays active in QuickBooks Online (QBO) but you stop QBO from getting your transactions from your bank.I’m happy to provide you the difference between disconnecting and deleting a bank account.

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